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About

Creating empathy-driven
solutions

Philosophy

Psychology insights +
real solutions

Hi, I'm Lou. I specialize in complex portal experiences and design systems, combining behavioral science with 3+ years of enterprise software experience at Dell Technologies, WP Engine, and RamQuest to create user-centered solutions that solve real business problems.

Psychology insights + 100K+ customer interactions = SaaS solutions that actually work.

"The best interface is the one you never notice — it just gets out of the way."

FigmaFigJamDesign SystemsComplex PortalsUser ResearchBehavioral ScienceAccessibilityPrototypingEnterprise SaaSMobile-First Design FigmaFigJamDesign SystemsComplex PortalsUser ResearchBehavioral ScienceAccessibilityPrototypingEnterprise SaaSMobile-First Design
2023 — 2025

Product Designer

RamQuest

Designed mobile-first dashboard experiences for real estate professionals. Production-ready designs delivered before acquisition.

2021 — 2023

Product Designer

WP Engine

Led notification redesign cutting support tickets by 65%. Built essential design system components for the Unicorn Design System.

2020 — 2021

Product Designer

Dell Technologies

Contributed accessible, enterprise-scale components to Dell's global design system across 10,000+ implementations.

Let's connect

I'm always interested in new projects and conversations.