About
Creating empathy-driven
solutions
Psychology insights +
real solutions
Hi, I'm Lou. I specialize in complex portal experiences and design systems, combining behavioral science with 3+ years of enterprise software experience at Dell Technologies, WP Engine, and RamQuest to create user-centered solutions that solve real business problems.
Psychology insights + 100K+ customer interactions = SaaS solutions that actually work.
"The best interface is the one you never notice — it just gets out of the way."
Product Designer
RamQuest
Designed mobile-first dashboard experiences for real estate professionals. Production-ready designs delivered before acquisition.
Product Designer
WP Engine
Led notification redesign cutting support tickets by 65%. Built essential design system components for the Unicorn Design System.
Product Designer
Dell Technologies
Contributed accessible, enterprise-scale components to Dell's global design system across 10,000+ implementations.